Success Stories
 
The TouchPoll research system has been used successfully in a variety of applications to provide the answers for critical business decisions. Select an industry to see how TouchPoll - the leader of Intercept Market Research can provide a similar solution for your business.
 
 

    

Small Business Expo Limited commissioned TouchPoll to conduct both attendee and exhibitor surveys at the recent Small Business Expo. Research data on the event was collected using an innovative survey system – respondents simply walked up to a touch screen computer and touched their responses directly onto the screen.  As data was tabulated instantly, TouchPoll was able to provide interim updates during the event and a final report was available immediately after the event had concluded.
Feedback is important to our organisation to ascertain level of satisfaction with the event along with recommendations for future events.  This data was subsequently used for press releases and reporting back to sponsors and exhibitors - "Independent exit data taken by TouchPoll revealed that 96% of attendees surveyed rated their expo visit as excellent, good or satisfactory and 88% said that they would return for the 2007 Small Business Expo." “We were absolutely delighted with the service you gave us so we can not speak more highly of TouchPoll.”

Sarah Trotman
Managing Director, Small Business Expo Limited

 

 

    

"It is very important for the integrity of the MEETINGS tradeshow that we work with an impartial organisation to gather feedback from both the buyers and sellers participating.  The feedback provides accurate statistics about show attendance, information about the extent to which the tradeshow is meeting the needs of those who attend, how much business is done during the show and the potential business ahead for the next 12 to 18 months for those participating in the event.  We found the services of TouchPoll met all our requirements in a very professional and timely manner.  Their understanding of our business objectives was thorough and a feedback report was available within hours of the show closing. The final report, available electronically and in print, is an invaluable document that we refer to constantly in planning towards next year's show. We will not hesitate to utilise the services of TouchPoll for future trade shows."     
 
Sally Barry
MEETINGS 2005 Exhibition Manager
 
   

Spring Group Ltd

On behalf of Spring Group Ltd I wanted to thank you for all the effort you put into helping us make the Business Expo 2004 such a roaring success.



Simon Brown
Executive Manager


 

Expo New Zealand

The cross tabulations of results gave us a lot of added information which would have been time consuming for us to obtain any other way. For example we were able to ask those people that indicated that they were there looking to buy a business what they were specifically there to do.
1. Attend a seminar.
2. Explore and research business.
3. To seek business advice.
And of those who attended for the first time what was their employment status.

Jo and Ian Rodger
Managing Directors
EXPRO NZ


Savannah Music Festival
 
TouchPoll Savannah provided valuable demographic data required for fund raising, economic impact analysis, and fulfilment of grant requirements.
 
"Without TouchPoll we would still be calculating our 2004 Festival statistics which would adversely impact our ability to plan and raise money for the 2005 Festival.  We will definitely be using Touch Poll at our 2005 Savannah Music Festival."
 
M.Watts
Marketing Director
 

Mote Marine Laboratory Aquarium
Mote Aquarium Visitor Centre
Longboat Key, FL
 
Conducted a visitor survey with over 1,000 patrons, resulting in valuable demographic data to be utilized in future planning activities. "This information is vital because it helps us better understand our audience and therefore better define our marketing strategy, and we get our results immediately."
 
Marketing Manager
 

Atlanta Botanical Garden
 
Starting off the New Year with their first touchscreen survey system, the Atlanta Botanical Garden is successfully polling visitors, gathering valuable demographic information and feedback about the day's experience at the Garden.  A TouchPoll survey kiosk remains unattended for visitors to freely provide their feedback whenever the Garden is open.  Upcoming projects include a human resource poll as well as several special event surveys.
 

Charleston Boat Show
Charleston Area Convention Centre and Coliseum
Charleston, SC
 
Surveyed over 500 attendees of this 3-day show, providing valuable information to show producers and sponsors.  The TouchPoll survey results will insure the most cost-effective expenditure of promotional advertising for 2005, while guaranteeing a high quality event for both exhibitors and attendees.
 

Greater Orlando Aviation Authority
 
Using convenient handheld tablet computers, airport passengers will be surveyed throughout February as Phase One of an annual research project.  Passengers will hold the tablet while they enter their responses, ensuring privacy.
 

Advil Western Open Golf Tournament

Cog Hill Country Club, Lemont, Illinois. Data collection from various locations during this major WGA /PGA Golf Tournament.
 

Environmental Education Alliance of Georgia
 
"Excellent service has been received from Touch Poll of Georgia. We never thought we could afford to have so much valuable information. As education needs change we try to adapt and this information will serve us well."
 
H. Merbs
Conference Chair
EEAlliance, Savannah, GA
 

Orange County Regional History Centre
 
The Orange County Regional History Centre is utilizing TouchPoll technology to survey patrons for a special two-month exhibit. The TouchPoll system in not only gathering feedback, but through the special information screens it is also providing ancillary information about membership, volunteer opportunities, and schedule of events, etc, to respondents.
 

Bank One

Chicago, Illinois. In-bank employee survey to determine staff understanding of alternative investment programs and support training activities.
 

Illinois Parks & Recreation Association/Illinois Association of Park Districts Conference

Hyatt Regency, Chicago, Illinois. Official conference research company. Continuous polling on the convention floor during show hours.
 

Survey for 100th Annual UBCM Convention
Vancouver, British Columbia, Canada
 
After doing a small survey for the Insurance Commission of British Columbia (ICBC), TouchPoll Vancouver was contracted to complete a comprehensive survey at the ICBC exhibit at the 100th annual meeting of the Union of British Columbia Municipalities.
 
Out of the approximately 1200 conventioneers, we surveyed 438; surpassing our target and attaining a 95% confidence level with an interval of 3.73.
 

International Association of Amusement Parks and Attractions
Orlando Convention Centre
Orlando, FL USA
 
Annual convention research conducted to obtain feedback from attendees, sponsors, exhibitors and workshop participants.
 

Association of the United States Army
Washington DC Convention Centre - Washington, D.C. USA
 
Official convention research company; Conducted attendee and exhibitor survey throughout event which hosted 30,000 people.
 

Alhambra Casino, Aruba
 
“TouchPoll DCL was incredibly helpful in the development and execution of our 19 question survey. Not only was I impressed with the probing questions, but their ability to poll all attendees and deliver the full executive report to me within 24 hours! When time and money was critical to our decision making process and business strategies, TouchPoll DCL delivered.”
 
L. Witherow, Director of Operations
Alhambra Casino, Aruba
 

24th Annual Southern Home
 
"Touch Poll holds the answers that people putting on events ask all the time. How can I better spend my marketing money? In 24 hours, I had the answers to them all which will serve me well when I plan the 2004 Show"
 
P. Reitkovich
Executive Officer
Home Builders of Greater Savannah
 

Orlando Fashion Square Mall
 
By placing counter top systems in a number of Customer Service areas, hundreds of shoppers were surveyed in a very short time. In addition to gathering demographic data and related opinions, contact information was also gathered for those interested in participating in future focus groups.
 

Georgia National Fair
 
The Georgia National Fair attracted over 360,000 attendees and TouchPoll of Georgia was on hand to survey close to 1,000 of the attendees in one weekend. This survey was a departure from the traditional paper-based survey done in the past and received rave reviews from the Director and his staff. As a result of the success, TouchPoll of Georgia will take on a larger role in the 2004 event.
 

Propheteer International/LabelExpo

Rosemont Convention Centre, Rosemont, Illinois. Continuous polling on the convention floor during show hours for nation's number two manufacturers of flexographic label converting machines.
 

Northwest and Schaumburg Association for Commerce and Industry--Annual EXPO

Harper Community College, Palatine, Illinois. Official convention research company for one of the nation's largest Chambers of Commerce. Continuous polling on the convention floor during show hours.
 

Roselle Public Library District

Roselle, Illinois, Developed industry specific research methodology. Conducted in-Library patron survey and out-of-Library general public survey for the organization.

Community Bankers of Wisconsin
 
Providing booth research for CBW Annual State Convention. Continuous polling on the convention floor during show hours.
 

DANTES, branch of US Department of Defence
World Marriott Centre
Orlando, FL USA
 
Conducted multiple surveys to obtain feedback from symposium attendees and exhibitors during five day event. Continuous polling throughout public areas and trade show floor.
 

DHI Door & Hardware Institute International Convention
Navy Pier Convention Centre, Chicago, Illinois

Official convention research company for this Washington D.C., headquartered organization. Continuous polling on the convention floor during show hours.
 

City of Savannah
Department of Cultural Services

Survey"Picnic in the Park"; taken by three portable computers in Forsyth Park, Savannah, GA where 5,000 + made an appearance to hear the volunteer symphony of Savannah.
 
"This is simply awesome. Now I have something concrete to take to the powers that be in order to re-introduce the Savannah Symphony once again to this great city! TouchPoll has made that information, factual, detailed and portable..."
 
E. Baker, Director
Department of Cultural Affairs, Savannah, GA
 

MID-AMERICA HORTICULTURAL TRADE SHOW

Navy Pier, Chicago, Illinois. Official convention research company for the Mid-Am Show...one of the world's top horticultural conventions. Continuous polling on the convention floor during show hours.
 

International SHOPA SHOW
The School, Home, & Office Products Association
 
Georgia World Congress Centre, Atlanta. Official convention research company for the SHOPA Show...one of the world's top one hundred international conventions. Continuous polling from two locations on the convention floor during show hours.
 

Greater Sarasota Chamber of Commerce
 
Conducted a survey of over 500 attendees during the annual Small Business of the Year Awards Luncheon. "It helped us strengthen next year's program and we'll definitely do it again." - Chamber Spokesperson
 

Air Travel Network 2004 Conference
Hyatt Hotel
Sarasota, FL
 
Surveyed representatives from airports, airlines, and industry consultants around the world. Feedback will help shape the future of international air travel.
 

American Society of Civil Engineers (ASCE)
 
The American Society of Civil Engineers utilized TouchPoll services during their recent annual meeting. Representing over 123,000 civil engineers, ASCE will utilize this feedback to improve membership services and to aid in the planning of future events.
 

 




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